Noida Emergency Numbers: Police, Ambulance, Fire, Cybercrime, Water, Power and Civic Complaints

Full directory last checked against official online sources: 27 July 2026
Parent-safety section added and checked: 6 August 2026
Next scheduled full review: 27 October 2026

During a medical emergency, fire, cyber fraud, power breakdown or serious civic problem, finding the correct contact number can save valuable time.

This directory brings together important emergency and civic-service contacts for residents of Noida, Greater Noida and Gautam Buddh Nagar.

Call 112 first when someone is in immediate danger or urgent police, fire or medical assistance is required.

The contacts in this guide were checked against official government, police, Authority and electricity-distributor sources on 27 July 2026. Pulse of Noida has not test-called every number. Helplines and complaint channels may change, particularly seasonal Authority numbers.

Emergency and safety numbers

The 112 India system is the country’s integrated emergency-response service. Uttar Pradesh Police separately lists 101 for fire, 108 for ambulance services and 1098 for children in distress.

The Gautam Buddh Nagar Health Department says 102 primarily supports patient transport for pregnant women and children, although other eligible patients are not excluded.

Parent emergency guide for Noida and Greater Noida

Parents may need different reporting channels depending on whether a child faces immediate danger, requires medical help, is missing, is experiencing abuse or is affected by an online offence.

Call 112 first when a child faces an immediate physical threat, serious medical risk or another emergency requiring urgent police, fire or coordinated assistance.

Child Helpline 1098 is a national, toll-free, 24-hour service for children in difficult circumstances. Under Mission Vatsalya, the service is linked with the Emergency Response Support System, 112.

Official sources: 112 India Emergency Response Support System, Mission Vatsalya Child Helpline SOP, National Cyber Crime Reporting Portal and NCPCR e-BaalNidan.

1. Call 112 when someone is in immediate danger

Dial 112 when urgent police, fire or medical intervention is required.

Situations may include:

• A road accident involving injuries
• Violence or an immediate threat
• A serious fire
• Someone trapped or in danger
• A medical emergency requiring coordinated assistance
• Suspicious activity posing an immediate safety risk

The official 112 India system also supports the 112 India mobile application. Its guidance says smartphone users can activate a panic call by pressing the power button three times quickly, subject to the phone and its emergency settings.

Do not delay calling 112 while searching for a local police-station number during an emergency.

Official source: 112 India emergency-response system

2. Fire emergency: call 101 or 112

Call 101 for the Fire Brigade. Call 112 when there is immediate danger to life or when police, fire and medical services may all be required.

When reporting a fire, provide:

• The exact sector, society, tower, floor or building
• The nearest entrance gate or landmark
• The nature of the fire, if known
• Whether anyone may be trapped
• Whether LPG cylinders or electrical equipment are involved
• A working callback number

Residents should not use lifts during a building fire. Follow the building’s evacuation procedure and keep fire-engine access routes clear.

Official source: Uttar Pradesh Police emergency services

3. Ambulance services: understand 108 and 102

Call 108 for emergency ambulance assistance involving accidents, trauma, critical illness and other medical emergencies.

The Gautam Buddh Nagar Health Department says 102 primarily supports patient transport for pregnant women and children, although other eligible patients are not excluded.

Call 112 when an incident also requires police, fire or coordinated emergency assistance.

When calling an ambulance, provide:

• The patient’s condition
• The exact location
• The nearest accessible gate or landmark
• A working callback number

Official source: Gautam Buddh Nagar Health Department

4. Financial cyber fraud: call 1930 immediately

Call 1930 immediately after discovering an unauthorised:

• UPI transaction
• Bank transfer
• Card payment
• Mobile-wallet transfer
• Net-banking transaction
• Other financial cyber fraud

Also register and complete the complaint through the official National Cybercrime Reporting Portal.

Keep the following details ready:

• Transaction ID
• Bank, card issuer or wallet name
• Amount and transaction time
• Fraudulent phone number, email address or website
• UPI ID or bank details involved
• Screenshots of messages and payment requests
• Complaint acknowledgement number

Do not delete messages, reset the affected phone or continue communicating with the fraudster before preserving the available evidence.

The Indian Cybercrime Coordination Centre says financial cyber fraud can be reported through 1930. The complaint should subsequently be completed through the National Cybercrime Reporting Portal using the acknowledgement details provided to the caller.

Immediate reporting may improve the possibility of banks and payment intermediaries acting on the transaction, but recovery of the money is not guaranteed.

Official sources:

• Indian Cybercrime Coordination Centre
• National Cybercrime Reporting Portal

5. Child, women and senior-citizen helplines

Child Helpline: 1098

Call 1098 when a child is:

• Missing, lost or found without a parent or guardian
• Abandoned or without safe care
• Experiencing abuse, exploitation or neglect
• In distress or requiring child-protection intervention
• In need of urgent care, shelter, rescue or referral support

Child Helpline 1098 is a national, toll-free, 24-hour service for children in difficult circumstances. The service operates under Mission Vatsalya and is integrated with the Emergency Response Support System, 112.

Call 112 first when the child faces an immediate physical threat, serious injury, violence or another emergency requiring urgent police, fire or medical intervention.

When reporting a missing child, provide the child’s name, age, recent photograph, clothing, last known location and time, any relevant medical information and a working callback number. Share information directly with the police and authorised child-protection personnel.

Official sources: Mission Vatsalya Child Helpline SOP and Gautam Buddh Nagar district helpline directory.

Online abuse, cyberbullying and exploitation involving a child

Use the appropriate complaint option on the National Cyber Crime Reporting Portal when a child is affected by online sexual abuse material, sexually explicit content, impersonation, threatening communication, account misuse or another cyber offence.

Call 112 or contact the police immediately when an online threat is connected with an immediate risk of physical harm, stalking, coercion, blackmail or an attempt to locate or meet the child.

Call 1930 only when the incident involves financial cyber fraud, such as an unauthorised UPI, card, banking or wallet transaction. Cyberbullying or online abuse without a financial transaction should be reported through the appropriate cybercrime complaint route rather than 1930 alone.

Parents should preserve:

• Screenshots of messages, profiles and posts
• The complete website or social-media URL
• Phone numbers, email addresses and usernames
• Dates and approximate times
• Payment or transaction details, where applicable
• The complaint acknowledgement number

Do not repeatedly forward or publicly repost sexual or exploitative material involving a child. Preserve the relevant account, URL and complaint evidence and report it through the official channel.

Official source: National Cyber Crime Reporting Portal.

What parents should do after a serious school incident

The correct first action depends on the nature and seriousness of the incident.

• Immediate danger, violence or serious threat: Call 112.
• Injury or medical emergency: Call 108, or 112 when coordinated assistance is required.
• Child requiring protection or rescue: Call 1098.
• Online abuse or cybercrime: Use the National Cyber Crime Reporting Portal.
• Broader unresolved child-rights complaint: Consider filing through NCPCR’s e-BaalNidan system.

Parents should first ensure the child’s safety and medical needs. They should then record the date, time, location, names of responsible officials, written communications, medical records and any complaint acknowledgement.

A complaint made to a school or institution should not delay a call to 112, 108 or 1098 when urgent intervention is required.

Official source: NCPCR e-BaalNidan complaint system.

Women Helpline: 181

The Women Helpline provides emergency and non-emergency support, information and referrals for women facing violence or distress.

The official scheme describes 181 as a 24-hour service connecting callers with relevant authorities and support systems.

The Gautam Buddh Nagar district helpline directory separately lists 1091 as the Women Helpline.

Call 112 when there is an immediate threat to physical safety.

Official sources: Women Helpline 181 and Gautam Buddh Nagar district helpline directory.UP Women Power Line: 1090

Women and girls in Uttar Pradesh can use 1090 to report issues including:

• Harassment
• Stalking
• Threatening or obscene calls
• Phone or cyber bullying
• Related complaints

The Women Power Line is operated under Uttar Pradesh Police’s Women and Child Security Organisation.

Call 112 when there is an immediate threat to physical safety.

Official source: UP Women Power Line 1090

Elder Line: 14567

Senior citizens and their families can use 14567 for information, guidance, grievance support and field intervention.

The official Elder Line service operates seven days a week from 8 AM to 8 PM.

Call 112 instead when a senior citizen faces an immediate safety or medical emergency.

Official source: National Helpline for Senior Citizens

Local civic and utility contacts

6. Noida Traffic Police helpline

Noida Traffic Police publishes 9971009001 for traffic assistance and road-related complaints.

Residents can use the number for issues such as:

• Serious congestion
• A vehicle obstructing the road
• Traffic-signal problems
• A road hazard
• Local traffic diversions
• Other traffic-management concerns

For an accident involving injuries or immediate danger, call 112 and 108 first.

Traffic alerts and diversions are also published through the official Noida Traffic Police account.

7. Noida Authority civic complaints

Civic complaint WhatsApp: 9205559204

Noida Authority’s official contact page asks residents to send their name, address and complaint details to 9205559204.

The channel may be used for civic issues within Noida Authority areas.

Include:

• Your name
• Complete location
• Sector, block, road and landmark
• A clear description of the problem
• Photographs or a short video where relevant
• The date and time when the problem was observed

Residents can also register complaints through the official Noida for Citizens grievance portal.

Pulse of Noida’s guide to filing and tracking civic complaints in Noida and Greater Noida explains the complaint process in greater detail.

Monsoon waterlogging helpline: 0120-2423795

Media reports citing Noida Authority officials said the dedicated monsoon waterlogging helpline, 0120-2423795, was active in July 2026 for residents to report waterlogging complaints. Because it is a seasonal number, residents should also use the Authority’s general complaint WhatsApp number, 9205559204, if it is unavailable.

When reporting waterlogging, provide:

• The exact road, underpass or sector
• Direction of travel
• The nearest landmark
• The approximate extent or depth of water
• Whether vehicles or people are stranded
• Whether an open drain, manhole or electrical installation is involved

Because this is a seasonal helpline, residents should also use the Authority’s general civic-complaint WhatsApp number, 9205559204, if the waterlogging number is unavailable.

Supporting source: Times of India report dated 10 July 2026 citing Noida Authority

Read Pulse of Noida’s Noida waterlogging helpline guide for more detail.

LED streetlight complaints: 18001029574

Noida Authority’s official contact page lists 18001029574 for complaints involving LED streetlights.

Provide:

• The pole number, if visible
• The exact road, block or sector
• The nearest landmark
• Whether one light or an entire stretch is affected

Water-supply complaints

Residents can register water-supply complaints through:

• Noida Authority’s WhatsApp number, 9205559204;
• The Noida for Citizens complaint portal;
• The official Noida Jal email address, noidajal@noidaauthorityonline.com.

Pulse of Noida’s Noida water-supply guide explains complaint channels, tanker concerns and common supply problems.

Official sources:

• Noida Authority contact page
• Noida for Citizens grievance portal
• Noida Jal contact page

8. Greater Noida Authority civic complaints

GNIDA WhatsApp helpline: 8800203912

Greater Noida Authority has used 8800203912 as a WhatsApp grievance number for civic complaints. GNIDA’s official citizen-services portal separately accepts online maintenance complaints involving roads, drains, water supply, sewerage, streetlights, waste and waterlogging. Residents should use the online portal if the WhatsApp number is unavailable or does not respond.

The number may be used to report issues such as:

• Damaged roads and potholes
• Water-supply problems
• Sewage overflow
• Blocked drains
• Garbage
• Streetlight failures
• Water leakage
• Waterlogging
• Other public-infrastructure problems

Residents should include:

• The exact sector or locality
• A nearby landmark
• Photographs where relevant
• A concise description
• A callback number

GNIDA also operates an online citizen-services portal. The portal accepts requests involving roads, drains, water supply, sewage, streetlights, waste, waterlogging and other maintenance issues.

Read Pulse of Noida’s guide explaining how to use the GNIDA WhatsApp helpline.

Official source: GNIDA citizen-services portal

9. Electricity complaints: check your distributor

Noida and Greater Noida are served by different electricity distributors. Check the distributor’s name on your latest electricity bill before filing a complaint.

PVVNL: 1912

Paschimanchal Vidyut Vitran Nigam Limited lists 1912 for electricity consumer complaints.

PVVNL also provides:

• Online complaint registration
• Complaint tracking
• A WhatsApp chatbot
• Email complaints at 1912@pvvnl.org

The official PVVNL website identifies 1912 as its round-the-clock electricity-supply complaint and control-room contact.

Official source: PVVNL consumer complaints

NPCL: 0120-6226666 and 9718722222

Noida Power Company Limited lists:

• 0120-6226666 as its 24-hour call centre and WhatsApp contact;
• 9718722222 for emergencies and breakdowns.

These numbers are published on NPCL’s current official contact pages.

Pulse of Noida’s NPCL online payment guide provides additional help for NPCL consumers.

Official source: NPCL contact channels

When registering an electricity complaint, keep the following ready:

• Consumer number
• Registered mobile number
• Service address
• Meter number, if relevant
• Previous complaint reference, if any

Stay away from fallen wires, damaged transformers and flooded electrical installations.

Report an immediate electrical hazard through the distributor’s emergency channel and call 112 when people are in danger.

10. Chief Minister Helpline: 1076

The Gautam Buddh Nagar district administration lists 1076 as the Uttar Pradesh Chief Minister Helpline.

Residents may use it to escalate unresolved complaints involving Uttar Pradesh government departments or public services.

It is not an emergency-response number. Call 112 when there is an immediate threat to life, safety or property.

Official source: Gautam Buddh Nagar helpline directory

What information should a civic complaint include?

A complaint is easier to understand and route when it contains:

1. The exact sector, block, society, village or road.
2. A nearby landmark.
3. The date and approximate time.
4. A short and clear description.
5. Photographs or video where safe and relevant.
6. A consumer number for power or utility complaints.
7. Your name and callback number.
8. The previous complaint number, if the issue has already been reported.

Save every acknowledgement, ticket or complaint number. It may be needed for follow-up or escalation.

Do not place yourself in danger to take a photograph. Report open manholes, fallen electricity wires, fire, deep waterlogging and other immediate hazards from a safe location.

Save these numbers before an emergency

Residents should save the most relevant numbers on their phones and keep a printed copy near the entrance or notice board.

RWAs, AOAs, schools, offices, shops and housing societies can display a customised version that also includes:

• The nearest police station
• The nearest hospital
• Society security
• Facility management
• Lift-maintenance provider
• Fire-control room
• Local emergency contacts for elderly or vulnerable residents

The customised list should be reviewed at least once every three months.

Correction and update policy

Government agencies may change phone numbers, portals, WhatsApp services or departmental responsibilities.

Pulse of Noida will review this directory every three months. Residents and official agencies may share corrections supported by a current official webpage, notice or verified agency communication.

Official sources and verification record

The emergency and civic contacts in this guide were checked against official sources on 27 July 2026. The parent-safety guidance and its additional official sources were checked on 6 August 2026:

• 112 India emergency-response system
• Uttar Pradesh Police emergency services
• Gautam Buddh Nagar Health Department
• Indian Cybercrime Coordination Centre
• National Cybercrime Reporting Portal
• Women Helpline 181
• UP Women Power Line 1090
• National Helpline for Senior Citizens
• Noida Traffic Police official account
• Noida Authority contact page
• Noida for Citizens grievance portal
• Noida Jal contact page
• GNIDA citizen-services portal
• PVVNL consumer-complaint service
• NPCL contact channels
• Gautam Buddh Nagar helpline directory
• Mission Vatsalya SOP for Child Helpline 1098
• NCPCR e-BaalNidan child-rights complaint system

Important note

This directory is provided as a public-information resource based on official online sources checked on the dates stated above. Helpline numbers, service hours, jurisdiction and availability may change without notice. Pulse of Noida has not test-called every number and cannot guarantee connection, response time or service availability.

Call 112 immediately when someone faces an immediate threat to life or safety. Do not delay emergency action while attempting to verify a number on this page. For non-emergency matters, check the latest information on the relevant authority or service provider’s official website.

This guide does not replace instructions from emergency services, police, medical professionals, child-protection authorities or utility operators.